Employability Programme Manager

Job Description


Basic Details

Job Title:                              Employability Programme Manager

Contract length:               1 year with opportunity to extend

Hours:                                   25 hours per week,

Salary:                                   £20,500 per annum (including Employer’s NI and Pension


Working Hours:                 4 days per week

Reports to:                          Family Services Manager

Responsible for:               ‘Future First’ Employability Programme

Location:                              Paiwand office and outreach locations



Afghan Association Paiwand (Paiwand) is a registered charity and limited company founded in 2002. Paiwand’s aims are to benefit the refugee and migrant communities in the United Kingdom through reducing poverty, advancing education, and relieving suffering through a number of services including advocacy, social support, accommodation and others. It currently assists 2000 beneficiaries each year throughout north London.


Aims of the post

Paiwand wishes to improve the lives and prospects of newly-arrived unaccompanied minors, refugees and asylum seekers, aged 17-24, including care-leavers and those housed in semi-independent accommodation. The young people will be from all communities and of both genders. They face numerous issues in adapting to life in the UK and building a future for themselves. These issues include language barriers and cultural differences, poor understanding of the system, lack of friends and family support, vulnerability to negative influences such as gangs and drugs, and bullying at school.


The aim of this three-year project is to help young people overcome these issues through the provision of an employability-focused scheme called Future First. Our second year of funding starts in July 2017. There are three elements to the pathway called Future Preparation, Future Enhanced, and Future Unleashed. All of the young people will start at the Future Preparation stage, move onto Future Enhanced, and transfer to Future Unleashed, as described below:


  • Future Preparation (2-3 months). This element is an initial preparation stage designed to provide disadvantaged young people with the basic skills needed to find work. This includes one to one advice over 8 sessions from a  volunteer Pathway Adviser as well as various other services designed to meet their holistic needs. The young people accessing this service will have various needs such as poor English language skills so this element does not try to shoehorn these young people into work experience but provides a wider suite of pre-employment support.
  • Future Enhanced (6-12 months). This element focuses on providing work experience and accredited qualifications for young refugees who lack these. A wide variety of work experience will be provided; this includes an accredited 12 month catering and hospitality course at our social enterprise but also other volunteering opportunities such as administrative experience in Paiwand or working in other charity’s retail shops for example.
  • Future Unleashed (6-12 months). After the young people have completed the Future Enhanced course, this element provides job search and other services such as interview preparation. It aims to help people into work and ensures that they are still supported on an ongoing basis until they actually enter employment.


Job Description

Based on the expertise/skills, interest, time and availability, the Programme Manager will be responsible for the following activities/tasks:

  • Providing each client with a holistic needs assessment and support plan
  • Recruiting, training and supervising 10 volunteer Pathway Advisers per year to deliver one-to-one employment support sessions to 20 young people each year
  • Supplying volunteering opportunities in conjunction with local charities
  • Supporting clients with Job search facilities, CV writing, application form completion, and interview practice.
  • Arranging ‘Insight Tours’ of community partners and local businesses.
  • Organising three enterprise talks and workshops led by Community Role Models, who are successful members of the refugee community.
  • Connecting young people with external leadership opportunities including training, youth leadership awards, or youth parliament.
  • Linking with internal Paiwand activities such as our Social Enterprise and supporting the young people on that programme with employment support.
  • Build and maintain links with external organisations such as Job Centre Plus, local employment organisations, employers, temping agencies, colleges etc.
  • Maintain accurate records of client details in accordancewith Paiwand’s monitoring systems.
  • Participate in the collection of data for monitoring andevaluation of Paiwand’s services.
  • To work in accordance with Afghan Association Paiwand’s policiesand procedures, including the confidentiality policy, health and safety policy and related guidelines.
  • Undertake other activities as reasonably requested by line managers.


Person Specification

Essential Skills and Experience:

  • Experience working with and supporting clients undergoing emotional hardship, psychological distress
  • Experience of working with refugees and newly arrived migrants (e.g. mentoring or advocacy)
  • Experience of supporting clients into employment
  • Experience managing volunteers
  • University Degree in Social sciences or other related field.
  • Willingness to complete the relevant training.
  • Ability to receive and communicate information effectively, both verbally and in written format.
  • Ability to work flexibly as an individual and team member.
  • Strong interpersonal skills.
  • Awareness and sensitivity to diverse cultural, social norms.
  • Ability to follow policies and procedures.
  • Ability to work without direct supervision.
  • Understanding of and commitment to anti discriminatory practices.
  • Ability to develop and maintain good relation with staff and stakeholders.
  • Ability to operate administrative systems.


Desirable Skills and Experience:

  • Ability to speak any one of the following languages: Arabic, Dari/Farsi, Pashtu, Somali.

Please contact Family Services Manager Kate Duffy for an application pack on or 020 8905 8770. Deadline for applications is 1pm on 26th June.


 Volunteer Mentor

We are looking for volunteer mentors to work on a one-to-one basis with vulnerable young refugees, asylum seekers and unaccompanied minors, aged 11-18 years old, in Northwest London (Harrow, Brent, Barnet). The large refugee communities residing in these boroughs point to a clear need to address the well-being of the young members of these communities. The Project aims to support, encourage and productively challenge young people to define and work towards their personal goals. The role will give volunteers an opportunity to become trained as mentors, and to gain experience working with young refugees with complex needs.


  • To be passionate and motivated to improve the lives of vulnerable young refugees in Northwest London;
  • Excellent listening skills;
  • Experience of working with young children is an advantage, but not necessary;
  • Volunteers should be able to travel to and meet at Paiwand’s office in Harrow and other areas of North West London;
  • Commitment to weekly meetings for minimum 6 months;
  • Full training will be provided. Attendance is compulsory to complete the recruitment process.
  • The role is subject to enhanced DBS disclosure.


For more information

Please contact Georgie Bricknell, Youth Project Manager on 02089058770 or at



For volunteering opportunities with our various projects, please click here.